1. Do I need to be Scottish to have a tartan? 2. What districts have their own tartans? 3. How do I know if my family name has a tartan? 4. Do you have a kit in my tartan? 5. What is the difference between ancient and modern colours? 6. What sizes do these kits come in? 7. What are the dimensions of a SMALL, a MEDIUM or a LARGE? 8. How much do these kits cost? 9. I have never done latch hooking  before. Is it difficult to do? 10. What is included in a kit? 11. How long does it take to complete a rug? 12. Is the canvas stamped? 13. How are these rugs cleaned?  Are they washable? 14. What is the return policy? 15. How is the shipping charge determined? 16. How long do I have to wait to receive my kit? 17. What kind of support do I receive after the kit is purchased?     1. Do I need to be Scottish to have a tartan?   No, not necessarily. There are many clan tartans which, of course, identify many Scottish family names. There are also general and district tartatns. Tartans such as the Jacobite, Caledonia, Hunting Stewart and even the Black Watch are considered general tartans and can be used by those who cannot claim any connection to a clan. District tartans are probably the oldest tartans and, of course, originated in Scotland. Today they are found in many areas that have a strong Celtic tradition.     2. What districts have their own tartans?   Of course Scotland and the British Isles have the most district tartans but they are becoming more and more popular in other parts of the world. For example, all of the provinces in Canada have their own tartan. Other countries with district tartans are Australia, the Bahamas, Bermuda, the United States and the Netherlands.     3. How do I know if my family name has a tartan?   The easiest way to check out your family or district tartan is to visit the web site Tartans of Scotland at http://www.tartans.scotland.net/     4. Do you have a kit in my tartan?   I have over 100 tartan patterns available at the moment.  If your tartan is not listed, I can design a pattern for you at no additional cost.  All you need to do is supply me with the necessary information.     5. What is the difference between ancient and modern colours?   Ancient colours are lighter and have a more faded look since the ancient dyes were made from natural plants and herbs. Modern colours are usually darker and more intense because of our modern chemical dyes.     6. What sizes do these kits come in?   They come in three different sizes - small, medium & large     7. What are the dimensions of a SMALL, a MEDIUM or a LARGE?   small      is a 27"              (70cm) square. medium is a 27" x 48"*  (70cm x 122cm)* rectangle. large       is a 40" x 65"*  (100cm x 162cm)* rectangle. *Length varies from tartan to tartan     8. How much do these kits cost?   small       $125 USD/ $125 CDN medium  $175 USD/ $175 CDN large        $275 USD/ $275 CDN   (Click here to see more details)     9. I have never done latch hooking  before. Is it difficult to do?   No, it's not difficult at all.  Latch hooking is a simple process whereby short strands of wool are knotted onto a canvas webbing.  The method is explained (along with diagrams) in your set of instructions.  Once you have done the process a time or two, it becomes very automatic and your speed increases.  It's quite therapeutic, very satisfying and certainly a lot of fun.     10. What is included in a kit?   Everything to complete a tartan rug in the size and pattern of your choice except your time!  Each kit includes the correct length of canvas for the rug size you have chosen wool in the appropriate colours and quantities for your rug size and pattern a wool cutter, complete with instructions a latch hook a coloured graph (pattern) for the tartan you have chosen a set of complete instructions rug binding tape in the appropriate length extra strong thread for binding - an optional (additional cost - $2.40CDN) item     11. How long does it take to complete a rug?   I must have been asked this question a thousand times.  I wish I could give a short answer, but the best I can do is, "It depends".  It depends on many factors: the size of the rug the speed of the worker the amount of available time one has to work on it Generally, I would say that a medium sized rug might take up to 3 months if a person works on it only in his/her spare time. If you are serious about getting it finished right away, then maybe a month.     12. Is the canvas stamped?    No.  It is much more accurate working from a coloured graph and counting the rows - very much like doing needlepoint or counted cross stitch, but easier since the scale is much larger.  The coloured pattern in each kit clearly marks the number of rows to do in each colour.     13. How are these rugs cleaned?  Are they washable?   These rugs are 100% wool.  The beauty of working with wool is that it is a natural fibre and naturally repels a lot of dirt on its own.  A good shaking or vacuuming is probably all it would need for a long time.  The wool is washable and can be washed by hand, bearing in mind that the rug becomes very heavy when saturated with water.  The rugs can also be dry cleaned.     14. What is the return policy?   A refund for the full price of the rug kit will be given up to 30 days after the purchase date. The kit must be returned in its original condition and accompanied by the Bill of Sale. Replacements of individual items within the kit will be made at any time should problems arise.     15. How is the shipping charge determined?   Shipping charges are extra and must be added to the kit prices. Rate differences are determined by destination and mode of transportation - air or surface.   All rates are in Canadian funds. Two rates are given. The higher rate is for large kits, and the lower rate for medium and small kits.   Destination Air Surface Australia $115/$85 $70/$50 Barbados $70/$50 $45/$35 Canada $45/$35 $25/$20 China $115/$85 $70/$55 France $115/$85 $60/$45 Germany $115/$85 $60/$45 Great Britain $115/$85 $60/$45 Israel $145/$105 $70/$55 Italy $115/$85 $60/$45 Jamaica $65/$40 $45/$35 Japan $115/$85 $65/$50 New Zealand $115/$85 $70/$50 Philippines $130/$90 $70/$55 South Africa $135/$95 $70/$55 United States $50/$35 $30/$25     16. How long do I have to wait to receive my kit?   Depending on where you live, your kit should be arriving in 10 days (max.) air mail or 4-6 weeks (max.) surface.     17. What kind of support do I receive after the kit is purchased?   AFTER SALES SERVICE: Should you have any difficulty with any aspect of this project, please contact   Jane Mackay   450 466-1149 (phone)   450 672-8108 (fax)   info@TartanRugKits.com   for fast, friendly, efficient service.

email: info@TartanRugKits.com	phone: 1-(450) 466-1149	fax: 1-(450) 672-8108
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