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| JMAC Guarantee |
| Your JMAC purchase offers a no risk/no worry guarantee. All supplies are fully guaranteed. Replacements/refunds made if not completely satisfied. |
| Return Policy |
| A refund for the full price of the rug kit will be given up to 30 days after the purchase date. The kit must be returned in its original condition and accompanied by the Bill of Sale. Replacements of individual items within the kit will be made at any time should problems arise. |
| After Sales Service |
| Should you have any difficulty with any aspect of this project, please contact Jane Mackay at 450 466-1149 (phone), 450 672-8108 (fax) or email info@TartanRugKits.com for fast, friendly, efficient service. |
| What others are saying... |
| "Should anyone be curious, I have found the instructions, the supplies and your help and service all that I could hope for. When there has been a question it has been answered and handled without hesitation or delay." |
| Herm Steinman (Click here for full text) |
| "I was very pleased with the service and speed of delivery. The rug kits were delivered on time and all the material ordered was present." |
| Milt Calder (Click here for full text) |
| "Everything needed to complete a project is included in the kit; i.e. wool, hook, canvas,... etc. as well as 'good will'. If one has a problem, the answer is at the other end of the telephone line or fax. I am suitably impressed by the speed at which my order was filled and the willingness to change one of the colours if desired, as well as the furnishing of additional supplies, if needed. I am, as you can see, a SATISFIED CUSTOMER." |
| Phyllis Rahilly (Click here for full text) |